The company was facing inefficient operations in generating work order forms. Employees were spending significant time manually formatting and editing these documents for each order, including processes such as copying and pasting from templates, adjusting layouts, and editing  content. With multiple factories operating across East Asia, they also had to process documents in multiple languages, adding further complexity.

Key pain points included:

• Excessive time spent on creating document for each work order
  
  
• Fragmented workflows slowing down operations

• Inconsistent quality and formats across different teams