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Workflow Automation

Transform how you manage ticketing, inquiries, and incident response. Our generative AI-powered automation orchestrates internal systems—email, chat, ERP, CRM, and ticketing platforms—eliminating manual handoffs and accelerating resolution with greater speed and consistency.

Why Workflow Automation?

Faster, Smarter Work

AI analyzes content and assigns tasks, enabling smoother operations and reduced bottlenecks.

Minimize Human Errors

Establish standard operation procedures that minimize manual work and human errors.

Simplified Flow

Seamlessly integrates internal systems and leverages GenAI to streamline cross-functional workflows.

Application Scenarios

Simplify operations with AI-powered workflow automation—boosting precision and efficiency across helpdesk, HR, sales, and supply chain functions.
  • Helpdesk Inquiry Management
  • Customer Service Automation
  • HR Workflow & Recruitment Automation
  • Incident and Alert Management
  • Lead Scoring & Follow-Up Triggers
  • Inventory & Supply Chain Tracking

Our Workflow Automation

From request to resolution, our solution automates complex workflows using LLM technologies. It analyzes content, prioritizes tasks, and manages permissions through tailored API integrations—enabling fast, secure, and coordinated cross-functional collaboration.

* LLM: Large Language Model
Going Cloud Workflow Automation
Legal
Finance
IT Help Desk
HR
Project Team
Product Team
Sales Team
Marketing Team
LLM* + AI
Generation
Distribution
Follow Up
Analysis
API
ERP
CRM
Website
App
Other Database

Key Features Powered by Our RaiX Platform

  • Automated Task Assignment
  • Task assignment automation
  • Task priority management
  • Intelligent Content Classification
  • Integration with third-party systems
Streamline Operations with Going Cloud’s Workflow Automation
Knowledge Base Integration
We embed LLM to unify and leverage internal knowledge bases, enabling fast, accurate information retrieval within workflows.
Flexible Business Logic
Our modular design and integration capabilities allow seamless alignment with your unique business processes—speeding up implementation and maximizing productivity.
Enhanced Cross-Border Operations
Whether you're operating across regions or languages, our platform supports multilingual workflows and cross-border collaboration to help international teams work as one.
Free Consultation

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Learn more about Going Cloud RaiX Platform

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